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About Us

We’re acronym free and committed to providing an anti-fluff zone. We’re big on chemistry, excited by the power of marketing and driven by results.

Why choose Patch as your marketing agency?

Our determination to drive success comes from the foundational belief that we are partners in your business. We treat your budget as our budget and therefore spend it wisely.

No two clients are the same, and we can be what you need us to be. You may be experienced in marketing and want to discuss high-level cross-data analysis with all the jargon. Or, you might prefer the more concise version so you don’t have to try and quietly look up what XX means during meetings  – either way is fine by us. We will be what you need your marketing partner to be.

Aside from creating successful data-driven marketing strategies, Patch is best known for being about people. Our clients stay with us because of the time we spend getting to know you and your business inside and out, providing support, genuine two-way partnerships, and some laughs along the way.

As an agency, we pride ourselves on being authentic; so you can expect real collaboration, ideas, and relationships from real people with a passion for digital marketing and the events industry.

We’re incredibly proud of the culture and output we’ve created at Patch – and we’d love you to be a part of it!

Smiling team at events industry exhibition

Get to know Patch in Stats. 

Founded in

2010

Total brands worked with since launch

113

Average client revenue growth

45%

Average web conversion increase YoY

187%

Current client average contract

5y 2m

Total client average contract

3y 9m

So we’ve won awards and worked with amazing clients, but – let’s be honest – that’s not really what you want to know, is it? Every digital marketing agency has won awards these days and, in that sense, we’re no different to any of them. 

Our focus is chemistry, with both our team and our clients, working in partnership to build positive relationships with everyone we work with – we’re driven by objectives, but we might as well have fun along the way, right?

With established departments in each service we provide, there is absolute certainty that you’re in good, technically knowledgeable (and very experienced) hands.

Work with us
Team Photo

Meet the team

Jackson, Managing Director at Patch Marketing
When Jackson founded Patch in 2010, he envisioned a company that would support and recognise the power of the events and venue industry through effective marketing. Known for his magnetic personality and extensive network, Jackson has built Patch into a trusted name in the sector. His leadership combines a genuine passion for collaboration with a clear vision for driving impactful results.

Jackson Clark

Managing Director
Mel, Account Director at Patch Marketing
Since joining Patch in 2018, Mel has redefined how data and creativity come together in marketing. Her expertise in social media and omnichannel marketing strategy is matched only by her ability to innovate and build meaningful relationships across the events industry. Mel’s talent for fresh, results-driven ideas has cemented her role as a key player in the team’s success.

Mel Tyler

Account Director
Tony, Account Director at Patch Marketing
Tony has an unrivalled understanding of SEO and the ability to simplify even the most intricate marketing goals. Since joining Patch in 2020, he has earned a reputation for his methodical approach and an unwavering commitment to delivering results. Tony’s depth of knowledge and strategic mindset make him a cornerstone of Patch’s client success stories.

Tony Hill

Account Director
Alicia Earls Headshot
Alicia is a storyteller at heart, bringing two decades of experience in strategic communication to every project. Her talent lies in crafting messages that stick, whether through sharp copy or building partnerships that resonate. Alicia’s work ensures brands are not just heard but remembered, helping them build lasting connections with their audiences.

Alicia Earls

Communications Director
Specialising in PPC and paid advertising campaigns that deliver measurable impact. With a focus on precision and long-term strategy, Sam brings an analytical edge to every campaign, helping brands achieve sustainable growth and measurable ROI on marketing spend.

Sam Seymour

Account Director
Beth, Copywriter at Patch Marketing
With a talent for writing that feels purposeful and personal, Beth helps brands capture their essence and share it in a way that truly resonates. Whether creating in-depth blogs or memorable website copy, Beth ensures every word counts and connects.

Beth Ivory

Copywriter
Charlie crafts tailored SEO strategies that boost visibility and drive results. His ability to balance technical know-how with creative thinking ensures every campaign reaches its full potential and helps brands stand out in a crowded digital landscape.

Charlie Metcalfe

Senior Account Manager
Daisy combines a love for social media content with a natural flair for video editing. She approaches every project with creativity and enthusiasm, creating campaigns that feel fresh and engaging. Daisy’s collaborative approach ensures clients always feel supported and inspired on and off camera.

Daisy Dibbens

Account Manager
Max is passionate about building strong client relationships and delivering exceptional service. His proactive mindset and keen understanding of marketing strategies make him a reliable partner for clients and a valuable member of the Patch team.

Max Meads

Account Manager
Hannah, Marketing Executive at Patch Marketing
Hannah brings energy and curiosity to everything she does, quickly making her mark at Patch. Eager to expand her expertise in PPC and SEO, she approaches every project with enthusiasm and attention to detail, supporting the team in delivering outstanding results.

Hannah Crowley

Marketing Executive
Nick brings technical expertise and creative problem-solving to Patch’s web projects. With a focus on seamless functionality and thoughtful design, he creates websites that not only perform well but also leave a lasting impression on users.

Nick Hurford

Head of Web Development
Natalie, Bookkeeper at Patch Marketing
Natalie has been the backbone of Patch’s accounting since 2016, ensuring the financial side of the business runs smoothly. Her meticulous approach and reliability allow the rest of the team to focus on delivering exceptional results for clients. (And thanks for paying us on time, Nat!)

Natalie Preston

Bookkeeper

Patch Timeline

2010

Founded as a media buying agency aiming at ensuring venues got the right advice and were not paying over the odds on their media spend.

2011

Patch joins the MIA as a supplier

2012

Increase service offering to include full-service digital marketing 

2014

Jackson Clark joins the MIA board with the aim of bringing energy and new ideas to membership

2017

Moved the office from Farringdon, London to Tunbridge Wells, Kent to ensure a better work/life balance

2017

Win MIAList Supplier of the Year 

2018

Win MIAList Supplier of the Year to become the only company to win it in consecutive years

2019

Patch commit hours to pro-bono projects like building The Hygiene Bank’s and Mary’s Charity website.

2020

Due to Covid Patch introduces 4 day working week for 80% of salary. The benefits were clear - a more rested team meant better focus, output and creativity.

2021

Patch roll out 4.5 day weeks and 100% of salary as standard

2022

Patch politely doesn’t renew a contract with a client due to the chemistry not being right. 

2023

Patch, whilst focused on the events sector, roll out their out-of-sector 4-point policy to work with a client:
  1. If we’ve been introduced by a mutual contact 
  2. If the chemistry is strong between both parties
  3. If internally we think we can do a job and hit the client’s goals
  4. If the client has the budget to hit, said, objectives. 

About

We are a digital marketing agency specialising in the events industry. Best known for our level of client management and data-driven approach, our team seamlessly integrates with yours to enhance your marketing strategy designed to achieve your corporate goals.

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