Email Marketing
We're a marketing agency that recognises email as what it truly is: your direct line to customers.
Every email marketing campaign we create is designed to build relationships, drive engagement and convert subscribers into loyal customers.
We specialise in strategic, targeted communication developing personalised email marketing strategies that speak directly to your audience’s needs, preferences and buying behaviour.
Our approach combines data-driven insights with creative storytelling to deliver messages that people want to receive, at the right time for them.
Don’t just take our word for it.
View our workOur Services
Email marketing strategy creation
Fully managed email campaigns
Audience segmentation and targeting
Email design and template creation
Automated email workflows
Newsletter production and distribution
Promotional email campaigns
A/B testing and optimisation
Email copywriting
Personalisation and dynamic content
Triggered and behavioural emails
Re-engagement and retention campaigns
Analytics and performance reporting
Compliance with GDPR and CAN-SPAM
Integrations with CRM and marketing platforms
Why Patch as your Digital Agency
We’re a specialist email marketing agency.
We’re a full-service marketing agency. We can provide additional services such as SEO, social media, PPC, or web design
We focus on delivering the email marketing your business actually needs
We’ve been helping businesses grow with email since 2010
We have a track record of creating campaigns that drive engagement and revenue
We take a tailored approach, not a one-size-fits-all strategy
We’re honest and transparent. We’ve paused campaigns if email marketing wasn’t the right fit
Technical expertise ensures your campaigns comply with GDPR and reach the inbox
Data-driven optimisation improves performance every campaign
Full-service support means email marketing integrates seamlessly with SEO, social, and paid media
Why Email Marketing matters
Email marketing remains one of the highest-performing digital marketing channels, delivering an average ROI of £42 for every £1 spent. The real power of email lies in its ability to nurture relationships over time.
Email gives you direct access to your audience’s inbox, building trust and keeping your brand front-of-mind when customers are ready to convert.
Email marketing works because it connects with people at every stage of their journey. A welcome series introduces new subscribers, newsletters keep customers engaged, and targeted campaigns drive sales or nurture leads into loyal buyers.
Our approach
At the centre of our approach to email marketing is building genuine relationships with your subscribers.
We start by understanding your audience and their pain points, preferences, and purchasing behaviour. This insight shapes everything from content to timing.
Our email marketing strategies focus on providing value first. Whether that’s educational content, exclusive offers, or industry insights, every email serves a purpose beyond just promoting your products or services.
Personalisation drives our campaign development. From dynamic content blocks to behavioural triggers, we ensure each subscriber receives messages relevant to their interests and stage in the customer journey.
Things we’re proud of
19.5
Days worth of working time saved for a client’s team in the first month following deployment of an automated follow-up journey
600%
Increase in click rate to booking pages for a client following changes to their email marketing strategy
310%
Increase in open rate for a client’s newsletters following a revamp of their style, strategy, and sending habits
Are low open rates killing your campaigns?
We audit your current approach, optimise subject lines, improve sender reputation, and implement segmentation strategies that get your emails noticed.
Struggling with deliverability issues?
Our technical team ensures your emails reach the inbox, not the spam folder. We handle domain authentication, IP warming, list hygiene, and compliance requirements so your messages get delivered on-time, every time.
Poor email engagement dragging down performance?
We create compelling content that resonates with your audience. From personalised subject lines to interactive email designs, we focus on elements that drive clicks and conversions.
Missed revenue opportunities?
Our automated email sequences capture lost sales through tailored promotional campaigns, win-back series, and re-engagement flows.
Weak customer retention affecting your bottom line?
We develop email nurture campaigns that keep customers coming back. Post-purchase sequences, loyalty programmes, and exclusive subscriber content all contribute to stronger customer lifetime value.
our team
Meet the team
Max Meads
Account Manager
Max is passionate about building strong client relationships and delivering exceptional service. His proactive mindset and keen understanding of marketing strategies make him a reliable partner for clients and a valuable member of the Patch team.
Tony Hill
Account Director
Tony has an unrivalled understanding of SEO and the ability to simplify even the most intricate marketing goals. Since joining Patch in 2020, he has earned a reputation for his methodical approach and an unwavering commitment to delivering results. Tony’s depth of knowledge and strategic mindset make him a cornerstone of Patch’s client success stories.
Sam Seymour
Account Director
Specialising in PPC and paid advertising campaigns that deliver measurable impact. With a focus on precision and long-term strategy, Sam brings an analytical edge to every campaign, helping brands achieve sustainable growth and measurable ROI on marketing spend.
case studies
Featured work
testimonials
Great people,
saying great things
What a team! For more than 10 years Patch have supported our venue in all aspects of marketing, including creating our fabulous new website for
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Jackson, Tony and the whole team did a fantastic job helping us conceive then design and execute a new website and comprehensive marketing campaign to
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Jackson, Melissa and the whole Patch team are absolutely brilliant. Always up for a challenge and with the skill and know-how to drive it to
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We have worked with patch for close on about 8 years now. All I can say is that they are an incredible team to work
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Jackson, Tony and the whole team did a fantastic job helping us conceive then design and execute a new website and comprehensive marketing campaign to
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